- INTRODUCTION
Welcome to Rally Up, a service provided by Jhavaugh & Company Limited (Hereinafter referred to as "Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, purchase tickets, make bookings, or use our event management services throughout Jamaica and the Caribbean.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately. - DATA COLLECTION
We collect personal data from you when you interact with us, including but not limited to:- Personal Information: Full name, email address, phone number, billing/shipping address.
- Financial Information: Payment details, credit/debit card information, transaction history.
- Technical Data: IP address, device type, browser type, geolocation, and usage data.
- Booking & Event Data: Ticket purchases, event attendance, special preferences.
- Communication Data: Messages, inquiries, and customer support interactions.
We collect data through direct interactions, automated technologies, cookies, and third-party integrations.
- HOW WE USE YOUR DATA
We process your personal data for the following purposes:- To provide, manage, and improve our website and services.
- To process ticket sales, bookings, and payments securely.
- To personalize your user experience and tailor recommendations.
- To communicate important updates, including confirmations, cancellations, and service changes.
- To enhance security, fraud prevention, and compliance with legal obligations.
- To conduct analytics, improve marketing strategies, and optimize our services.
- SHARING & DISCLOSURE
We may share your personal data with:- Service Providers: Payment processors, hosting providers, and IT support for service delivery.
- Event Organizers & Partners: Third-party event hosts to facilitate bookings.
- Law Enforcement & Legal Compliance: If required to comply with laws, regulations, or legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
- DATA SECURITY & RETENTION
We implement strict security measures to protect your data against unauthorized access, loss, or misuse. These include:- Encryption protocols for sensitive data.
- Secure payment gateways for financial transactions.
- Access controls and authentication systems.
We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
- YOUR RIGHTS & CHOICES
Under applicable data protection laws, you have the right to:- Access, correct, or delete your personal information.
- Object to processing or request data portability.
- Withdraw consent where applicable.
- Lodge complaints with the appropriate data protection authority.
To exercise your rights, contact us at [email protected]
- THIRD-PARTY LINKS & COOKIES
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We use cookies and tracking technologies to enhance user experience. You may manage cookie preferences via your browser settings. - INTERNATIONAL DATA TRANSFERS
As we operate within Jamaica and the Caribbean, your data may be processed in multiple jurisdictions. We ensure all transfers comply with applicable data protection regulations. - MINORS & CHILDREN'S PRIVACY
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to delete the data promptly. - CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted with a revised "Last Updated" date. We encourage users to review the policy regularly.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.